Welcome to Fandoms and Fairytales- FAQS
Welcome to Fandoms and Fairytales!
SPECIAL NOTE- During this time of global uncertainty, we are remaining open as long as we can to provide a little bit of Fandom and Fairytale magic to your homes. All of our products are handmade from made in the USA supplies so we are hoping to stay open with no interruptions. Some products may be unavailable for a short time as some of my material suppliers close due to state and local restrictions. Shipping times may be slightly longer than usual due to the amount of packages going through the USPS system. Fandoms and Fairytales is a homebased business but as always we use the best sanitatary measures while packing your orders with safety and our customers in mind. We are all in this together. We thank you so much for making the choice to purchase from our small shop and support small business!
We make the best handmade fandom and fairytale wax melts and candles inspired by WDW, Harry Potter, Star Wars and more; as well as creating custom made to order tutu and accessories to show off your favorite fandoms!. While we made the transition to our own wesbite in 2019, we have been on Etsy for almost 10 years. You can check out our feedback and reviews here- www.fandomsfairytales.etsy.com
We want you to be 100% satisfied with your purchase. Please read all product details before purchasing and contact us with any questions at firstname.lastname@example.org
Returns accepted on select products. Buyer is responsible for return shipping and shipping costs are not refundable. Items from 3rd party fullfillment (tshirts, stickers, etc) are not refundable. Please read all sizing info in full.
About my wax tarts:
My wax tarts are hand poured into clamshell packages and weigh approximately 3 oz each. These packages make 6 breakaway cubes that can be use 1-2 at a time depending on the size of your wax melter. I make my tarts with a unique blend of paraffin and soy wax. This blend allows the maximum fragrance load and long lasting scent. Finding made in the USA sources is very important to me, the soy wax I use is made from grown in the USA soy beans and the paraffin wax is from a US manufacturer.
How to use wax tarts:
Break off 1 or 2 tarts depending on the size of your wax warmer and enjoy the fragrance for 6 to 8 hours. You can use for a few hours at a time until the fragrance has burned away. Always follow the manufacturer’s instructions for your device. Melted wax will be very hot, do not leave unattended or near children.
Wax Melt Warnings:
Never leave melting wax unattended. Keep out of reach of children and pets. Never add water or any foreign substance to your warmer bowl. Not Edible. Avoid skin contact with hot or warm wax. Follow the manufacturer's instructions for your wax warmer.
About My Candles- I use a custom blend of paraffin and soy waxes that can hold the maximum amount of fragrance oil without creating a lot of soot. Finding made in the USA sources is very important to me, the soy wax I use is made from grown in the USA soy beans and the paraffin wax is from a US manufacturer.
Never leave burning candles unattended. Keep out of reach of children and pets. Keep wick trimmed to 1/4 inch. Never burn longer than 4 hours at a time. Keep away from flammable items.
Shipping- wax and candles generally shipping 2 to 5 days after ordering. 3rd party fulfillment items such as t shirts, stickers and totes, should ship 3 to 6 days after ordering and may take up to 2 weeks to arrive to their destination.