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Welcome to Fandoms and Fairytales- FAQS

Welcome to Fandoms and Fairytales!  Pardon our dust as we set up our Shopify store.  We've been making the best fandom and fairytale wax melts and candles inspired by WDW, Harry Potter, Star Wars and more, for 5 years on Etsy as well as creating custom made to order tutu and accessories online for over 10 years.   We're making the leap this year to a new shopping platform to provide even better customer experience and product quality!

FAQS

We want you to be 100% satisfied with your purchase. Please read all product details before purchasing and contact us with any questions at fandomsandfairytalesllc@gmail.com

Returns accepted on select products.  Buyer is responsible for return shipping and shipping costs are not refundable.   Items from 3rd party fullfillment (tshirts, stickers, etc) are not refundable. Please read all sizing info in full.


About my wax tarts:
My wax tarts are hand poured into clamshell packages and weigh approximately 3 oz each. These packages make 6 breakaway cubes that can be use 1-2 at a time depending on the size of your wax melter. I make my tarts with a unique blend of paraffin and soy wax. This blend allows the maximum fragrance load and long lasting scent. Finding made in the USA sources is very important to me, the soy wax I use is made from grown in the USA soy beans and the paraffin wax is from a US manufacturer.

How to use wax tarts:
Break off 1 or 2 tarts depending on the size of your wax warmer and enjoy the fragrance for 6 to 8 hours. You can use for a few hours at a time until the fragrance has burned away. Always follow the manufacturer’s instructions for your device. Melted wax will be very hot, do not leave unattended or near children.

Wax Melt Warnings:
Never leave melting wax unattended. Keep out of reach of children and pets. Never add water or any foreign substance to your warmer bowl. Not Edible. Avoid skin contact with hot or warm wax. Follow the manufacturer's instructions for your wax warmer.

About My Candles- I use a custom blend of paraffin and soy waxes that can hold the maximum amount of fragrance oil without creating a lot of soot. Finding made in the USA sources is very important to me, the soy wax I use is made from grown in the USA soy beans and the paraffin wax is from a US manufacturer.


Candle Warnings:
Never leave burning candles unattended. Keep out of reach of children and pets. Keep wick trimmed to 1/4 inch. Never burn longer than 4 hours at a time. Keep away from flammable items.

Shipping- wax and candles generally shipping 2 to 5 days after ordering.  3rd party fulfillment items such as t shirts, stickers and totes, should ship 3 to 6 days after ordering and may take up to 2 weeks to arrive to their destination.